In a serene small town, there was an ordinary office worker named Alex who recently encountered a vexing computer problem. Every time he tried to run an executable file, he received an annoying error message: “Unable to complete the operation successfully because the file contains a virus or potential junk software.” This issue left Alex feeling perplexed, as he suspected it might be a false positive rather than a genuine virus threat.
To resolve this problem, Alex took the following clear steps:
Step 1: Open the Group Policy Editor
He pressed the Windows+R shortcut, entered gpedit.msc, and opened the Group Policy Editor to access the computer’s policy settings.
Step 2: Navigate to Windows Defender Antivirus Settings
In the Group Policy Editor, Alex navigated through “Computer Configuration,” “Administrative Templates,” “Windows Components,” and “Windows Defender Antivirus” to find the settings related to the issue.
Step 3: Adjust the “Allow antimalware service to remain running always” setting
In the Windows Defender Antivirus settings, he discovered an option that might be causing the problem: “Allow antimalware service to remain running always.” Alex decided to set this option to “Disabled” to see if it would resolve the issue of file deletion and error messages.
Step 4: Re-run the executable file
Once the setting was adjusted, Alex retried running the previously problematic executable file. To his delight, there were no error messages this time, and the file executed successfully.
With clear and precise steps, Alex successfully tackled the perplexing issue. He felt content with his solution, realizing the importance of thorough research and systematic steps when addressing technical problems. This story illustrates that perseverance and a structured approach are crucial when solving technological challenges, even for an ordinary office worker.
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